Privacy Policy — Skincare by Kay
Business Name: Skincare by Kay
Owner: Kirsten Jackson (“we,” “us,” “our”)
1) Overview
This Privacy Policy explains how Skincare by Kay collects, uses, and protects your personal information when you visit our website, submit a form, book an appointment, or otherwise interact with us online.
2) Information We Collect
We may collect the following types of information:
Contact information: name, phone number, email address
Appointment and inquiry details: service interests, preferred dates/times, questions you submit
Technical data: IP address, browser type, device identifiers, pages visited, and general website analytics (via cookies or similar technologies)
You provide some of this information directly (e.g., when you fill out a form), and some may be collected automatically (e.g., analytics).
3) How We Use Your Information
We use your information to:
Respond to inquiries and requests
Provide service information and pricing details
Schedule and manage appointments
Send appointment reminders and follow-ups
Provide customer support
Improve our website, forms, and customer experience
Send marketing messages only if you explicitly opt in
4) SMS/Text Messaging Privacy (Important)
If you provide your phone number and opt in to receive text messages from Skincare by Kay, we may send you text messages related to your request, including appointment scheduling, reminders, and service-related updates. Marketing/promotional texts are sent only if you separately opt in to marketing messages.
How you opt in: You opt in by submitting a web form where the SMS consent checkbox is presented. Consent is not a condition of purchase or receiving services.
Message frequency: Message frequency varies based on your interaction (for example, confirmations, reminders, and follow-ups).
Rates: Message and data rates may apply.
Opt out: You can opt out at any time by replying STOP.
Help: For help, reply HELP or contact us at [email protected] or +1 916-826-5755.
We may use your phone number to maintain records of your consent and communication preferences.
This will usually make the “SMS opt-in details” go green because it explicitly explains opt-in + STOP/HELP + rates + frequency..
5) How We Share Information
We may share information only in these limited situations:
Service providers who help us operate our business (e.g., scheduling, CRM, communications, analytics). They may access information only to perform services for us and must protect it.
Legal requirements if required by law, subpoena, or to protect rights and safety.
We do not sell your personal information.
Mobile Information Sharing -
No mobile information (including phone numbers) will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
6) Cookies and Tracking
We may use cookies or similar technologies to:
remember preferences,
measure traffic and performance,
improve site functionality.
You can control cookies through your browser settings.
7) Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is 100% secure, but we take protection seriously.
8) Your Choices
You may:
Request access to or deletion of your personal data (where applicable)
Opt out of marketing emails using the “unsubscribe” link
Opt out of marketing text messages by replying STOP
9) Contact Us
If you have questions about this Privacy Policy or your information, contact:
Skincare by Kay (Kirsten Jackson)
Email: [email protected]
Phone: +1 916-826-5755
Address: 2233 watt Ave ste 10, Sacramento, California